Terms of Service

Last updated: March 2026

1. Service Description

passport-ocr.com ("the Service") is operated by Pixel Analytics LLC, a Wyoming limited liability company. It is an OCR-as-a-service platform that extracts structured data from passport Machine Readable Zones (MRZ). The Service processes uploaded passport images and returns parsed MRZ fields such as name, nationality, document number, and dates.

The Service is not an identity verification (KYC) service. We do not verify the authenticity of passports, validate identities, or perform any form of identity checks. The Service solely performs optical character recognition on MRZ zones.

2. Acceptable Use

You agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
  • Not attempt to circumvent rate limits, authentication, or any other security measures.
  • Not use the Service to process documents you are not authorized to access.
  • Not resell the Service or use it to build a competing product without written permission.

3. Free Tier

The Service provides up to 10 free API requests per day without requiring an account. Free tier access is rate-limited using an anonymous fingerprint derived from your connection metadata. We reserve the right to modify or discontinue the free tier at any time.

4. Credits and Pricing

  • Credits are priced at $0.01 per credit (100 credits per dollar). Each API request consumes one credit.
  • Minimum purchase is $10 (1,000 credits). Maximum single purchase is $1,000 (100,000 credits).
  • Credits never expire. Your balance carries forward indefinitely.
  • Credits are non-refundable. All purchases are final.
  • Credits are deducted for each API request, including requests where OCR fails (e.g., unreadable MRZ), as compute resources are consumed regardless of outcome.

5. API Keys

API keys are issued after purchasing credits. You are responsible for keeping your API keys confidential. Any requests made with your API key are your responsibility. If you believe your key has been compromised, revoke it immediately from your dashboard and generate a new one.

6. Data Processing

All uploaded images are processed in-memory only. We do not store passport images or OCR results to any persistent storage. See our Privacy Policy for full details on data handling.

7. Service Availability

The Service is provided on an "as-is" and "as-available" basis. We make no guarantees regarding uptime, accuracy, or availability. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

8. Accuracy Disclaimer

OCR extraction is inherently imperfect. While we strive for high accuracy, we do not guarantee that extracted data will be 100% accurate. You are responsible for verifying extracted data before relying on it for any purpose.

9. Limitation of Liability

To the maximum extent permitted by law, Pixel Analytics LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Account Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, including for violation of these Terms. Upon termination, any remaining credits in your account are forfeited.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will make reasonable efforts to notify account holders of material changes via email.

12. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law provisions.

13. Contact

For questions about these Terms, contact us at [email protected].